Terms
Terms of Use
Effective March 17, 2016
Last Updated Febraury 1, 2026
These Terms and Conditions are incorporated by reference into the Parties With Character Party Agreement Order Form. By executing or submitting an Order Form, the customer listed on the Order Form agrees to these Terms.
The Order Form and these Terms together form a binding agreement between Parties With Character LLC, referred to as Entertainer, and the Customer.
This agreement governs the entertainment services provided by Entertainer.
Services Provided
Customer is requesting entertainment services as described on the Order Form. Entertainer agrees to provide those services according to the terms outlined here.
The services consist of one or more performers appearing in costume as characters at the location listed on the Order Form. These performers may interact with guests, take photos, sing songs, read stories, lead games, or perform other activities, depending on the package selected.
Services are limited to the time and activities listed on the Order Form.
Payment Terms
Customer agrees to pay the fees listed on the Order Form.
Payment is required within 48 hours of submitting the Order Form to reserve the date and schedule performers. Because performers are scheduled specifically for each event and that time is held exclusively, payments are non-refundable except as specifically described in the cancellation policy below.
Service Disclaimer
The entertainer will make every reasonable effort to provide high-quality entertainment services. However, all services are provided as is.
Entertainer does not make any guarantees regarding specific outcomes, reactions from children, or performance expectations beyond the services described in the Order Form.
Entertainer does not warrant the accuracy, timeliness, completeness, or suitability of services for a particular purpose.
If liability were ever imposed on Entertainer for any reason related to services provided, Customer agrees that Entertainer’s total liability will not exceed one hundred dollars.
Customer agrees not to seek damages in excess of this amount and not to seek punitive damages.
Assumption of Risk and Release of Liability
The customer understands that events involving children may pose certain risks.
By entering into this agreement, Customer agrees, on behalf of themselves, their child, and all event attendees, to release and hold harmless Parties With Character LLC, its owners, employees, contractors, and agents from any claims, injuries, damages, or liabilities related to the event.
Customer acknowledges that events with children may involve risks, including crying, hurt feelings, bumps, scrapes, allergic reactions, choking, or other unforeseen incidents.
Customer agrees to inform attendees and parents or guardians of these risks and obtain any necessary permissions.
This release is a material term of the agreement.
Character Representation
Characters provided by Entertainer are generic characters inspired by public-domain literature and stories, as interpreted by Parties With Character.
They are not affiliated with, endorsed by, or associated with any copyrighted or trademarked characters owned by other companies.
Any resemblance to copyrighted or trademarked characters is coincidental.
If Customer specifically requires a licensed character owned by another company, Customer should seek those services directly from the license holder.
Rescheduling and Cancellation Policy
We understand that life with children can be unpredictable, and we will always do our best to work with families when plans change.
If Customer needs to change or reschedule the event, Entertainer should be contacted as soon as possible.
If notice is provided at least 7 days before the scheduled event, Customer may reschedule the event once at no additional charge, subject to the performer’s availability. The new date must occur within ninety days of the original event.
If less than seven days notice is given, rescheduling may still be possible depending on availability, but a rescheduling fee may apply.
If Customer cancels more than seven days before the event and chooses not to reschedule, a refund will be issued minus thirty percent of the total booking fee to cover performer scheduling and administrative costs.
If cancellation occurs within seven days of the event and the Customer chooses not to reschedule, the payment is non-refundable because performers have already been scheduled and the time cannot typically be filled with another event.
Non Disparagement
Customer agrees not to make negative or disparaging statements about Entertainer or its performers, whether verbally, in writing, online, or through any other medium.
If a breach of this section occurs, both parties agree that damages may be difficult to determine. The parties therefore agree that one thousand dollars is a reasonable estimate of damages for each breach.
Entertainer may also pursue any additional legal remedies available under the law.
Indemnification
Customer agrees to indemnify, defend, and hold harmless Entertainer from any claims, damages, liabilities, losses, or expenses including attorney fees that arise out of or relate to the event or the services provided.
Acts of God
Certain circumstances may occur that are outside Entertainer’s control. These may include severe weather, traffic delays, emergencies, or other unforeseen situations.
If services cannot be provided due to these events, Entertainer will work with Customer to reschedule the event or provide a refund when appropriate.
Costume and Performer Protection
Customer accepts responsibility for protecting the safety of performers and their costumes.
Customer agrees that food, drinks, or staining substances will not be brought near performers or costumes.
If damage occurs to costumes, wigs, accessories, or other property, Entertainer may invoice Customer for cleaning, repair, or replacement costs. Customer authorizes Entertainer to charge those costs to the credit card used for booking if necessary.
Event Timing
Customer agrees to follow the start and stop times listed on the Order Form.
If Customer requests that a performer remain beyond the scheduled time and the performer is available, the additional time will be billed at two hundred dollars per thirty -minute increment or portion thereof.
Customer authorizes Entertainer to charge the credit card on file for this additional time.
Photography and Media
Photos and videos taken by guests may be used for personal use only unless written permission is provided by Entertainer.
Customer grants Entertainer permission to photograph or film the event for promotional purposes including marketing, advertising, and social media.
Governing Law
This agreement shall be governed by the laws of the State of Florida.
Any legal action related to this agreement must be brought within the courts located in Hillsborough County, Florida.
Attorney Fees
Each party is responsible for their own attorney fees unless otherwise determined by law.
Entire Agreement
This agreement constitutes the complete understanding between Entertainer and Customer and supersedes all prior agreements or communications.
Entertainer may update these Terms at any time. Customers are responsible for reviewing the Terms periodically, and continuing to use services constitutes acceptance of any updates.
If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions will remain in full effect.